Shop & COVID info.

Click & Collect

We are able to offer a Click and Collect service from our shops in Reigate, Banstead and Cobham.  

During the normal checkout process you will be given the option to have a product delivered to one of our shops. 

If your closest shop does not appear, but others do, it just means that "your" shop is out of stock.

Give us a call and we can arrange to have your chosen items transferred there from another location.

Follow My Parcel / DPD Pickup

Follow My Parcel is an industry-changing innovation from DPD, which will give you, our customer, unparalleled levels of information and peace of mind.


Not only will you receive a one hour delivery timeslot, but you'll also be able to track the progress of your parcels on a map as DPD's drivers make their way to the delivery addresses.

Follow My Parcel will:

  • Display the location of the driver in relation to the delivery address.
  • Show your position in the driver's overall delivery queue.
  • Tell you when your driver is just 15 minutes away.
  • Give you the option to reschedule your delivery or have your goods delivered to a neighbour.
  • Display your parcel's tracking history.


You will also have an an 'in-flight' option available, through our text and email notifications, by which the delivery can be diverted to a local DPD Pickup Point.

You can find your closest DPD Pickup Point here

Click and Collect from HubBox from thousands of collection points around the UK.

We are delighted to offer our customers across Great Britain a convenient Click and Collect service in conjunction with our partner HubBox. You can still pick up from one of thousands of UK wide Collect Point locations. No more worrying about missed deliveries!

When you go to the checkout page, you will see three delivery options under Billing Address:

  • Ship to your billing address
  • Ship to an alternative delivery address
  • Click & Collect

If you select Click & Collect, you will be shown a selection of Collect Points local to you.
How do I find my nearest local collection point? When you check out, you will have the option to select a Hub-Box collection point in the Billing Address section then entering your post code where indicated. A full list of available collection point options will then be shown.

How do I find my nearest Collect Point?

When you check out, you will have the option to select a HubBox Collect Points in the Billing Address section then entering your post code where indicated. A full list of available Collect Point options will then be shown. Alternatively you can visit their website.

Find a HubBox Collect Point

What happens next?

Once you have completed checkout, you will receive the order confirmation from us as normal. HubBox will also then send you a confirmation along with details of what happens next, and you'll receive another message when your item arrives and is available to collect.

HubBox also has a customer app for iOS, iPadOS and Android where customers can receive push notifications, have their collect point details to hand, and more.

FAQs