Contact Us

Order Dispatch Update (20/12/2024): Please be reassured, if you ordered 'Standard Delivery' by 2pm on Monday 16th or 'Next Day/Saturday Delivery' by Friday 20th Dec 2pm your order will be dispatched in time for pre Xmas delivery

 

Please use the options below to ensure you get the speediest and most accurate information regarding your query.  The quickest way for us to resolve your query is to follow the four 'Query' options below and your request will be passed to the person best placed to resolve that specific. 

You can find our Opening Hours on our Shop page and we have a very useful list of FAQs that might resolve your query.  We also have detailed information about Deliveries and Returns that might be of help.

To view information of your previous website orders you can use the 'Track' option.

If none of the options are appropriate please complete the 'Contact Us' form underneath or view other ways to contact us at the bottom of the page.


Please note that the form below gives automated responses, but rest assured, this process is purely to ensure the right (real) person will be notified of your enquiry, if needed, and handle your query once we've collected the relevant information.

Other Ways to Contact us

It's an exceptionally busy time of the year, and our Warehouse staff are working flat out to ensure your packages are dispatched on time. If you'd like to speak to them regarding an Order or Delivery please call - 01737 222 996

Note: Please have your

It's an exceptionally busy time of the year in our shops and our product experts are frequently talking to customers in person. If you'd still like to speak to them regarding for product advice or help choosing a product call our shop floor in Cobham on 01932 865508 or the Reigate shop on 01737 243302.