FAQs
We hope our FAQs may answer your question about our services. If you can't find something you're looking for, please get in touch.
Orders
We accept all debit/credit cards including American Express. You can also pay by Apple Pay, Google Pay, Amazon Pay, Shop Pay or PayPal.
On the Royal Mail website using your tracking number.
Of course! Contact us by phone on 01737 222996 or email us at info@artoflivingcookshop.co.uk.
We don't actually "take" your money until we dispatch your order. This way, if you decide to cancel, or we have a supply issue, no refund is necessary.
We treat your personal information with the highest standards of security and confidentiality. We never sell or give any personal information we have about you to any other company. You can rest assured that your credit/debit card and personal information are safe with us.
Delivery and returns
At Art of Living, we want you to feel satisfied with your order. If you're not happy, you can return it with us, no questions asked.
Delivery is free for orders over £49. For orders under £49 standard delivery is £4.95. For other delivery options including international shipping see our delivery page.
Yes! You can return your product, even if you've used it. You can also get a half-price replacement on any broken products within two years of purchase. See our returns policy or contact us for more information.
Yes, you can collect from either of our shops, or our warehouse. We will email you when your item is ready to be collected.
We also to deliver to thousands of Post Office and Royal Mail locations around the UK.
Yes, we ship worldwide (restrictions may apply to some products). See our delivery page for further information.
We use Royal Mail (and occasionally DPD) for all deliveries.
Other FAQs
By phone on 01737 222996 or email us at info@artoflivingcookshop.co.uk.
We have shops in Cobham and Reigate. Pop in to speak to our expert staff and find the perfect cookware for you!
Yes. Our Gift Voucher page has all the details.
Yes – please contact your nearest shop for details.
Yes – please contact your nearest shop for details.
Contact us by phone on 01737 222996 or email us at info@artoflivingcookshop.co.uk.