Delivery Information
Everything you need to know about getting your order to you — including delivery times, regional charges, knife deliveries, and how to collect in store.
Mainland UK
| Service |
Cost |
|
Standard Free Standard Delivery — orders over £49 - Up to 7 working days
|
Free |
|
Standard Standard Delivery — orders under £49 - Up to 7 working days
|
£4.95 |
|
Age Verified Knife Delivery — age-verified service - Up to 7 working days
|
£6.95 |
|
Express Next Day Delivery - Order before 1pm Mon–Thu, where available
|
£9.95 |
|
Saturday Saturday Delivery - Order before 1pm Friday
|
£12.95 |
Knife deliveries: All knives and bladed products require an age-verified delivery service. A signature from someone aged 18 or over will be required on receipt. This service cannot be combined with Next Day or Saturday delivery options.
Regional & Island Deliveries — Standard Service
Isle of Wight £9.95
Isle of Man £12.95
Isles of Scilly £12.95
Northern Ireland £12.95
Channel Islands £14.95
Click & Collect
Free collection from our stores and warehouse
You can collect your order from our shops in Cobham or Reigate, or from our warehouse in Redhill.
If your closest shop does not appear at checkout but others do, it simply means that location is currently out of stock for your chosen items. Give us a call on 01737 222996 and we can arrange a transfer from another location.
International Delivery
Republic of Ireland & Europe
Currently suspended:
It is not currently possible to deliver to the Republic of Ireland or mainland Europe. We hope to reinstate this service as soon as possible and apologise for any inconvenience caused.
Rest of the World
If your country is not listed — including the USA, Australia, and other destinations — this is most likely because couriers charge by volumetric weight: a combination of package size and weight that makes standard online rates impractical to calculate automatically.
Please call us on 01737 222996 with the details of your order. We will advise on shipping costs within 24 hours and ask whether you would like to proceed.
Before you order internationally, please note:
All overseas shipments are at your own risk. We recommend taking out appropriate transit insurance to cover any damage in transit.
Customs forms for all international packages declare the full value and a description of the contents. Any customs or import duties levied on arrival in your country are your responsibility. Your local customs office can provide further information.
Other Destinations
If your desired country or region is not listed, please contact us and we will do our best to help.
by Andi Healey
