Before first use
Remove all labels. Wash in hot soapy water, rinse and dry thoroughly. The enamelled cooking surface is ready to use and requires no further preparation.
After use
Always cool for a few minutes before washing in hot soapy water. Rinse and dry thoroughly.
Do not fill with cold water or plunge into cold water, as thermal shock damage to the enamel may occur.
If there are food residues, fill with warm water and leave to soak for 15 - 20 minutes, then wash in the usual way. Nylon or soft abrasive pads or brushes can be used to remove stubborn residues. Do not use metallic pads, or harsh abrasive cleaning agents as these will damage the enamel and polished trims.
Black enamel cooking surfaces will, over time, produce a patina (a brownish film). Do not attempt to clean this off as it enhances the cooking performance and food release from this surface.
Order value of £49 or more |
Standard Delivery |
Up to 7 working days |
£0.00 |
Order value less than £49 |
Standard Delivery |
Up to 7 working days |
£4.95 |
Age Verified Delivery |
Knife Delivery |
Up to 7 working days |
£6.95 |
Next Day Delivery – where available - (Orders placed before 2.00pm Mon - Thur) |
Express Delivery |
Next Day |
£9.95 |
Saturday Delivery (Orders placed before 2.00pm Friday) |
Express Delivery |
Saturday |
£12.95 |
Isle of Wight |
Standard Delivery |
£9.95 |
Isle of Man |
Standard Delivery |
£12.95 |
Isles of Scilly |
Standard Delivery |
£12.95 |
Northern Ireland |
Standard Delivery |
£12.95 |
Channel Islands |
Standard Delivery |
£14.95 |
Ireland |
Standard Delivery |
£17.95 |
It is currently not possible to deliver to Europe. We hope to reinstate this service as soon as possible.
If your desired country is not listed (USA, Australia etc.) this is most likely because couriers charge by "Volumetric Weight" i.e. a combination of how large and how heavy the package is. Just give us a call on 01737 222996 with the details of your order - we will advise the shipping costs within 24 hours and ask if you want to proceed.
Please note that any overseas shipment is at your own risk and you will hence need to take out insurance to cover any damage in transit.
Customs forms for all international packages list the value of the contents as well as a description of the items. Any customs or import duties levied once the package reaches your country must be borne by you. Your local customs office will be able to provide you with further information.
You can collect your order from one of our shops in Cobham or Reigate, or our warehouse in Redhill.
If, when checking out, your closest shop does not appear, but others do, it just means that your shop is out of stock. Give us a call and we can arrange to have your chosen items transferred from another location.
Follow My Parcel is an industry-changing innovation from DPD, which will give you, our customer, unparalleled levels of information and peace of mind.
Not only will you receive a one hour delivery timeslot, but you'll also be able to track the progress of your parcels on a map as DPD's drivers make their way to the delivery addresses.
Follow My Parcel will:
You will also have an 'in-flight' option available, through text and email notifications, by which the delivery can be diverted to a local DPD Pickup Point.
Find your closest DPD Pickup Point
Please contact us on if your desired country or region is not listed.
