Babette Update and Sage is Back
7 August 2021
Andrew Bluett-Duncan
Director
Babette update
I'm very pleased to say that as I write, sitting on our sofa at home with Babette lying in her "super hospital bed" less than 2 feet away from me, she is still alive and arguably in a far better mental state then she has been for a week or so.
And this courtesy of the love and support that we (Jonathan, Jeanne, Josie and I) are lavishing on her, but also the quite incredible care and love (not a word I use often or lightly) that NHS nurses, doctors, Marie Curie nurses and our local surgery have shown her and us. Not to mention our neighbours, who have kept us fed and watered with freshly made bread, whole meals and even an extremely passable bottle of claret (much better than the stuff I usually drink) in there somewhere.
What we are going through is extremely difficult and challenging (British understatement), but at least this week there are four of us at home to care for her and that certainly makes a huge difference. But of course I am, I've had remind myself, in full time, gainful employment, or least I think I am! But for the last two weeks they have managed completely without me and Jeanne, and in small teams such as ours, that is quite a feat. So a very big thank you to all of them who have worked extra hours or made special arrangements of one kind or another to enable Jeanne and I to stay at home with Babette.
Sage is back
After a hiatus lasting 18 months-ish, the Australian Brand, Sage, has returned to our shelves, I am very pleased to say. The reasons for this gap are not entirely clear even now, but certainly one of them is a timing issue. They, unfortunately, chose to start distributing their ranges themselves in the UK (rather than through Beam, the original distributer) right at the start of the pandemic and I believe that this, along with unexpected warehousing problems, lead to a dearth of product availability.
What I can say, briefly, about Sage products is that they have two characteristics which are the reasons I chose the brand in the first place. One, the quality is very high, which their guarantees tend to bear out. And secondly, nearly all of them are not only well or cleverly designed, but also have unique features that other manufacturers haven't thought of, that are designed to make your life easier or more satisfactory in some way.
However, as with last week's email, I've very little time to write to you again so I'm going to let the chart below do the talking. I think it's true to say our teams in Reigate and Cobham will be able to dredge up enough from their memory banks to be able to answer most questions you may have, or they'll find out if they don't know the answer (if, and when, the memory banks fail!).
Our pricing will, for the most part, be the same or similar to, or better than, all the big discount retailers, but do let us know if we've missed something and we'll price match, in all likelihood.
Sage Barista Touch Coffee Machine | Sage The Bambino Plus | Sage The Barista Pro | Sage The Barista Express | Sage Creatista Plus | |
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View product › | View product › | View product › | View product › | View product › | |
Automatic Espresso | Manual Espresso | Nespresso | |||
Dimensions (W x D x H) |
32.2 x 39.4 x 40.7 cm | 19.5 x 32 x 31 cm | 35.4 x 41 x 40.6 cm | 32.5 x 31 x 40 cm | 16.8 x 41.4 x 31 cm |
Capacity | Bean Hopper capacity: 250 g Water Tank capacity: 2 L |
Water tank 1.9 L (64 fl.oz) | Bean Hopper capacity: 227 g Water Tank capacity: 2 L |
Bean Hopper capacity: 250 g Water Tank capacity: 2 L |
Water Tank cpacity: 1.5 L Removeable Tank Capsule capacity: 12 used capsules |
Materials | Brushed Stainless Steel BPA Free Water Tank |
Stainless Steel | Brushed Stainless Steel | Brushed Stainless Steel | Stainless Steel |
Settings |
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Adjustable Grind Control Intuitive LCD Interface 1 & 2 Cup Volumetric Control |
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Warranty | 2 Year Repair, Replace or Refund Guarantee | 2 Year Repair, Replace or Refund Guarantee | 2 Year Limited Product Warranty | 2 Year Repair, Replace or Refund Guarantee | 2 Year Repair or Replacement Warranty |
Sage The Nutri Juicer Cold Plus | Sage The Big Squeeze | Sage Boss To Go | Sage The Kitchen Wizz 15 Pro Food Processor | |
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View product › | View product › | View product › | View product › | |
Dimensions (W x D x H) |
21.9 x 33.4 x 44.8 cm | 22.7 x 20.7 x 44.5 cm | 14.5 x 14.5 x 40 cm | 22.6 x 27.7 x 44.5 cm |
Capacity | 2 L jug | N/A | 2 x Smooth Edge 500 mL Tritan® cups with Travel Lids | 3.7 L (large bowl) & 1 L (small bowl) |
Materials | Brushed Stainless Steel |
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Settings | 2 speed settings | Off/On–Forward/Reverse | 1 Speed | On and Pulse |
Warranty | 2 year guarantee and 5 year motor guarantee | 2 Year Repair, Replace or Refund Guarantee with 5 Year Limited Motor Guarantee | 2 Year Repair, Replace or Refund Guarantee | 3 Year Repair, Replace or Refund Guarantee with 30 Year Limited Motor Guarantee |
Sage The Fast Slow Pro | Sage The Smart Toast 2-Slice Toaster | Sage The Compact Kettle Pure | Sage The Smoking Gun | |
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View product › | View product › | View product › | View product › | |
Dimensions (W x D x H) |
35 x 35 x 32 cm | 29.5 x 21.8 x 19.1 cm | 20 x 15 x 19 cm | 27 x 61 x 16.1 cm |
Capacity | 6L MAX / 1L MIN | 2 Slice Extra Wide capacity to suit all bread types | 1 L | N/A |
Materials | Brushed Stainless Steel | Brushed Die-cast Metal Body | Stainless Steel & Duraglass™ | Die-cast Stainless Steel burn chamber and Silicon Smoke Tube |
Settings |
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5 Settings including; 'A Bit More', 'Lift & Look' , Defrost & Bagel | On and Off | Dual Speed Fan |
Warranty | 2 Year Repair, Replace or Refund Guarantee | 2 Year Repair, Replace or Refund Guarantee | 2 Year Repair, Replace or Refund Guarantee | 2 Year Repair, Replace or Refund Guarantee |
Thanks
Lastly I'd like to thank you if you were one of the many people who left a message on the blog about Babette. We were all very touched by them as family and personally, a number brought tears to my eyes or a lump in my throat, as I read of memories and feelings that Babette has generated in others, who she has touched in her life.
Thank you.
Kind regards
Andrew
So sorry to hear the news, sending condolences to you and your family..
I’m so sorry for your loss. I look forward to reading the updates from you and Babette each week. I have never met either of you, but Babette was clearly a force of nature who will always be watching over you and your children. Xox
Dear Andrew and Family.
It is with great sadness that I read of the death of Babette this morning, please accept my sincerest condolences.
I had the great pleasure of meeting you and Babette, between Christmas and New Year about 10 years ago at your old warehouse in Reigate. At the time I only knew you as ‘The Riedel Shop’, I was totally unaware of the ‘Art of Living’ side of your company, this was soon corrected by the truly wonderful Babette. Babette introduced herself, then introduced me to you, you were busy with your computer no doubt checking to see if you had made enough money over the Christmas period to retire. I am sure that you were keeping good company with many other company owner/directors, I have done the same in my business, a retail outlet in Surrey that I owned for 18 years, with very often all of us concluding that we must continue on as before, something that I am greatly delighted that you have done.
I was treated by Babette in the same way that I had spent all of my career training my staff to do, something that was very rare indeed, and from that moment in time I said that this is a business that I am going to do business with forever. I have managed to do so, not as much as I would have liked, but when you are in your seventies your household goods purchases are less than before. I have however passed on your company’s details, both Art of Living and Riedel Shop to my family and friends, it is surprising how often at family and or friend’s gatherings that the two names come up. Everyone has nothing but praise, greatly appreciative of the service that they have received, I could not be any happier as I know that you truly deserve that praise.
I cannot begin to imagine just how many people that Babette inspired, I know that I was not singled for special treatment, this was just a truly remarkable person going about their everyday tasks, giving excellent service and making people happy.
I know that I have been truly blessed to have met her, and the world is a much poorer place for her passing. My thoughts and prayers are with you all at this time.
Malcolm Witcher
Andrew I’m so sorry to read your message this morning. As you say, not unexpected but that doesn’t lessen your loss in any way, and however prepared you think you are it still hits like a sledgehammer. My deepest condolences.
We are tremendously sorry to hear of Babette’s passing, and our thoughts are with you all as you grapple with your loss. We know there will obviously be huge sadness, but as Andrew has written, good and happy memories also. Babette will remain with you forever, and her influence will be amongst us immeasurably. We shall mourn the passing of a fine and humane lady, but shall also keep in mind her positive, caring and selfless attitude.