10 Year Guarantee
DO NOT use any Stoneware piece on the stove/hob top or any other direct heat source such as a flame or BBQ.
USE oven gloves for lifting at all times.
OVEN: Maximum oven-safe temperature is 260°C/500°F.
GRILL: When using under the grill allow a gap of no less than 6.5cm/2 ½ inches between the top of the dish and the heat source/element.
MICROWAVE: Handles may become hot during prolonged microwave use, especially if the handles are enclosed with plastic wrap. Cover just the open top of the dish, leaving the handles exposed.
FREEZER-TO-OVEN USE: DO NOT place a frozen dish of food in a pre-heated oven. Place the frozen dish in a cold oven and set the temperature, allowing the dish and oven to heat up together. Before serving always check that the centre of the food is completely and uniformly hot.
CLEANING: Before the first use, remove labels, wash the dish in hot, soapy water, and rinse and dry thoroughly. For most day-to-day cleaning, cool the empty dish for a few minutes before washing and drying, or wash in the dishwasher, allowing the full cycle to complete. Never leave a dish fully immersed in water. For removal of stubborn residues allow the dish to cool, fill with warm, soapy water and allow it to soak for 10 to 20 minutes. Wash in the usual way using a plastic brush or sponge scouring pad if necessary.
|Order value of £49 or more||Standard Delivery||Up to 7 working days||£0.00|
|Order value less than £49||Standard Delivery||Up to 7 working days||£5.95|
|Next Day Delivery
(Orders placed before 2.00pm Mon - Thurs)
|Express Delivery||Next working day||£9.95|
(Orders placed before 2.00pm Friday)
Other UK destinations
|Isle of Wight||Standard Delivery||£9.95|
|Highlands & Islands of Scotland||Standard Delivery||£10.95|
|Isle of Man||Standard Delivery||£12.95|
|Isles of Scilly||Standard Delivery||£12.95|
|Northern Ireland||Standard Delivery||£12.95|
|Channel Islands||Standard Delivery||£14.95|
It is currently not possible to deliver to Europe. We hope to reinstate this service as soon as possible.
Click and Collect
You can collect your order from one of our shops in Banstead, Cobham or Reigate.
If, when checking out, your closest shop does not appear, but others do, it just means that your shop is out of stock. Give us a call and we can arrange to have your chosen items transferred from another location.
Follow My Parcel / DPD Pickup
Follow My Parcel is an industry-changing innovation from DPD, which will give you, our customer, unparalleled levels of information and peace of mind.
Not only will you receive a one hour delivery timeslot, but you'll also be able to track the progress of your parcels on a map as DPD's drivers make their way to the delivery addresses.
Follow My Parcel will:
- Display the location of the driver in relation to the delivery address.
- Show your position in the driver's overall delivery queue.
- Tell you when your driver is just 15 minutes away.
- Give you the option to reschedule your delivery or have your goods delivered to a neighbour.
- Display your parcel's tracking history.
You will also have an 'in-flight' option available, through text and email notifications, by which the delivery can be diverted to a local DPD Pickup Point.
Please contact us on if your desired country or region is not listed.
If you're not happy with your purchase, you're welcome to return it to us, no questions asked.
We also offer half-price replacements on any broken products within two years of purchase.
Please wrap items appropriately for transit to avoid damage to goods or boxes.
Please do not stick labels or tape directly to the products packaging (e.g. branding box) as if these are damaged, we can no longer accept the return.
The best way to pack items is by re-using the outer packing material (bubble wrap) and box that we used when sending your package originally.
If the product returned is not in fully resalable condition, or the packaging is damaged, we will apply our half-price replacement guarantee and credit you or refund you for half the original price of the item.
You can return items to us at
Art of Living Cookshop,
40 Ormside Way